Privacy & Legal Advice

Data Controller


Tax ID: A07006489

Address: Carretera del Faro s/n

07400 Port d’Alcúdia, Balearic Islands

Telephone: 971 54 95 60


Purpose for which we process your data

The main purpose for which we will process your data is to provide you with services requested by you, either at our offices or via our websites, and to adapt them to your needs.

In the interests of customer loyalty and to improve the services that we provide, we may conduct a number of actions, such as satisfaction surveys.

We will likewise use this to send offers and advertising in connection with the services provided by our company (golf and our ProShops) via the email address you provide to us, other equivalent means of electronic communication, or otherwise by non-electronic means of communication. You may in any event revoke this consent at any time by sending an email indicating that you do not wish to receive commercial communication to

If you use our golf carts fitted with the Visage Mobile Golf Information System, you will be making use of a GPS system the purpose of which is to locate the cart on our course, in order to monitor the pace of play, to record results at the request of the player, and for safety purposes.

If you take part in any tournament, they will be used to fulfil the terms and conditions established therein. By contracting a tournament, you accept these terms and conditions.

Likewise in the event that you have given your consent, where we specifically request this, data, images and audiovisual recordings in which the participants in activities organised by the company appear individually or as a group may be published in owned media, in order to publicise said events.

Owned media comprise our print publications, email marketing campaigns, websites and social media platforms on which we are registered, and also for display on the premises.

You should bear in mind that the social media accounts may belong to companies that do not offer an adequate level of protection, as the data are stored in countries not recognised by the Spanish Data Protection Agency as offering an adequate level of protection, and we therefore recommend that you review the policies, in particular with regard to the privacy of these accounts.

If you enter our premises, your image may be captured for security purposes.

Legitimate basis for processing your data

Execution of a contract

This corresponds to those services expressly requested by you, the main services identified being:

• Become a member

• Register on any of our websites

• Take part in a tournament

• Ask to be sent advertising or our newsletter

• Information request

• Use the me@tgolf service (audiovisual hole recording requested by the player)

• Use the Visage Mobile Golf Information System service (golf cart location and scorecard management)

Or communication to third parties:

• Media

• Other participants

as required in order to provide the tournament participation services contracted.

Legitimate interest of the Controller.

The legitimate interest of the Data Controller to send advertising about the products offered by our company, satisfaction surveys and customer loyalty, lies in the execution of direct marketing and commercial prospecting activities.

The capturing of your image for security reasons likewise corresponds to its legitimate interest.

Data retention periods

We will retain your personal data to the extent that we require them for use for the purpose for which they were obtained, and in accordance with the legal basis for the processing applied thereto. We will retain them for as long as there exists a contractual and/or commercial relationship, or until you exercise your right of erasure, cancellation and/or restriction of the processing of your data.

The data provided by the Visage Mobile Golf Information System will be retained for a maximum period of 30 days.

The personal data provided for the sending of advertising and subscription to the newsletter will be retained until you request the erasure thereof.

If you exercise any of your rights, we will keep the information duly blocked, for as long as may be necessary to exercise or defend any legal claims, or for the potential emergence of any judicial, legal or contractual liability as regards processing that would need to be addressed and for which they need to be retrieved.

Communication of personal data

Your personal data will only be transmitted or transferred to third parties if necessary, or if you have given your consent:

• Where necessary for the purposes of contractual or invoicing processes:

Within the context of processing the order, the service providers used by us for this purpose (carrier, logistics company, banks, payment collection platforms, etc.) receive the data required to process, supply and invoice the order. Data transmitted in this manner may only be used by our service providers in order to fulfil their entrusted task. No other usage of information is permitted.

• If required to fulfil the signed contract

For participation in tournaments or events staged by the Club, consent is essential for the communication of the personal data of the participant, including his/her image:

– to the media, solely for the purpose of providing information as to pairings, tournaments, or results rankings

– to other registered participants to allow match times to be agreed, suspensions, and events inherent to the activity.

• If previous authorisation has been given.

In owned media, as detailed in the “purpose” paragraph, if you have given your consent.

• To third parties providing us with services.

Information technology companies (information storage and processing), financial and auditing services, etc., which will be provided with access only to the personal information required to provide the service we have entrusted to them. They are likewise required to maintain the confidentiality of your personal information, and may not use it in any manner other than for provision of the service we have entrusted to them.

Your personal information will likewise be kept available to public authorities, judges and courts in order to handle any possible liabilities arising from data processing.

International transfers

The service provider used for the sending of commercial communications and the newsletter is Rocket Science Group LLC d/b/a MailChimp, established in the USA. Said provider is a signatory to the EU-USA Privacy Shield Framework.

Use of cookies

AUCANADA, S.A. may use cookies to facilitate the browsing of its websites and to perform statistical measurement and analysis of the usage thereof so as to improve our product and service offering.

For further information, please visit the Cookies Policy sections. 

Legal minors

The Website is intended for those over legal age, and we do not sell products to those under legal age. The products for children that we sell must be purchased by adults. Children may place orders on this website only under the supervision of a parent or legal guardian.

If we discover that we have by error obtained the personal information of a minor, we will erase said information at the earliest possible opportunity.


You may exercise your rights of access, rectification, erasure and objection, restriction of processing, data portability, and the right not to be the object of individualised decisions, and to withdraw the consent granted, via the postal and electronic addresses indicated in the Data Controller section.

In exercising your rights, you must identify yourself by including a copy of your ID document or a valid official identity document, clearly specifying the right you are exercising.

If you so wish, we have forms available at our offices located at:

Carretera del Faro s/n

07400 Port d’Alcúdia, Balearic Islands

Or you may request them via the email address:

You may likewise raise a complaint with the Supervisory Authority. For further details, please consult the website

Obligations and responsibilities

The data requested on the form and marked as required fields must be completed. If the user does not provide this data, AUCANADA, S.A. may at its sole discretion decline to provide the corresponding service or product. You are advised to complete non-required data in order to allow us to adapt our services to your needs.

If you provide us with the data of third parties, you accept responsibility for having obtained their consent, for ensuring that the data are accurate and truthful, and for informing them of the particulars set out in this document.

You will in all cases be responsible for the accuracy and updating of data provided, and AUCANADA, S.A. reserves the right to exclude from the registered services any party who has provided false data, notwithstanding any other action to which there might be a legal entitlement.

You will be deemed to have accepted the established conditions by clicking on the corresponding button to be found on the data gathering forms, or by signing said forms, depending on the means of capture.

Security measures

Personal data will be handled with an appropriate degree of protection in accordance with the terms set out in the legislation in force and all other applicable legislation, with the necessary security measures being adopted to avoid alteration, loss, processing or access without authorisation by third parties. The Data Controller and those involved in any phase of data processing are obliged to maintain due professional secrecy.

Modifications to this Privacy Policy

We will review and update the privacy information when modifications are made to the legislation, to any personal information processing procedures, or where necessary as a consequence of the periodic reviews that we will conduct, in which case we will indicate this with the date of the most recent update to the document.

We recommend that you periodically review this Privacy Policy.

Date of most recent update: 22/05/2018

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