Policy Privacy

Last updated: 12/04/2022

DATA CONTROLLER

AUCANADA S.A.U. (hereinafter referred to as “GOLF ALCANADA”)

TAX IDENTIFICATION NUMBER: A07006489

Registered in the Mercantile Register of [information of the register where the company is registered].

Address: Carretera del Faro s/n

                       07400- Port d’Alcúdia (Illes Balears)

                       Telephone: 971 54 95 60

E-mail: info@golf-alcanada.com

PURPOSE FOR WHICH WE PROCESS YOUR DATA

The main purpose for which we will process your information is to provide you with the services you have requested, either in our offices or through our websites, and to tailor them to your needs.

For loyalty purposes and to improve the services we provide, we may carry out various actions, such as satisfaction surveys.

We will also use it to send offers and advertising relating to golf services, catering and our ProShops, through the e-mail account you provide us with, other equivalent electronic means of communication, or by non-electronic means of communication, in any case, you may revoke this consent at any time by sending an e-mail indicating your wish not to receive commercial mailings to info@golf-alcanada.com.

In the event that you use our golf cars that have the Tagmarshal Research & Development system, you will be using a GPS system whose purpose is to locate the car on our course, to control the pace of play, the recording of results at the request of the player and security.

In the event that you participate in a tournament they will be used to comply with the terms and conditions set out therein. By entering a tournament you agree to these terms and conditions.

Also in the event that you have given your consent, when specifically requested by us, data, images and audio-visual recordings in which the participants in the activities organised by the company appear individually or in groups, may be published in our own media in order to publicise them.

Own media are our print publications, email marketing campaigns, websites and social media accounts to which we are subscribed, as well as their display on our premises.

You should be aware that social media accounts may belong to companies that do not offer an adequate level of protection, as they may locate the information in countries that have not been declared safe in terms of personal data protection by EU legislation, we recommend that you review the policies, especially those referring to privacy, of these accounts.

Nuestras páginas Web son:

Website

Link

Main

https://www.golf-alcanada.com/

Reserves and tournaments

https://open.imaster.golf/es/alcanada/

Online Shop

https://shop.golf-alcanada.com/

Partners

https://members.imaster.golf/alcanada

Accounts are available on the following social networks:

Social network

Link

Identificador

Facebook

https://www.facebook.com/alcanadagolf

@alcanadagolf

Instagram

https://www.instagram.com/golfalcanada/

golfalcanada

YouTube

https://www.youtube.com/user/GolfAlcanada

Linkedin

https://www.linkedin.com/company/2646860

Club de Golf Alcanada

If you access our facilities your image may be captured for security purposes.

LEGITIMATION FOR THE PROCESSING OF YOUR DATA

Execution of a contract

Corresponds to those services expressly requested by you, the main services identified are:

  • Becoming a member
  • Registering on one of our websites
  • Participate in a tournament
  • Requesting that we send you advertising and our newsletter
  • Requesting information or queries.
  • Use the me@golf service (audio-visual recording of holes on request)
  • Use the Tagmarshal Research & Development service (golf cart location and results management)
  • Sign up for our job vacancies.

Or communications to third parties, which are necessary to provide the contracted services of assistance to the tournaments:

  • Media
  • Other participants

Legitimate interest of the Controller

The legitimate interest of the Data Controller in sending advertising of the products offered by our company, satisfaction and loyalty surveys, lies in the performance of direct marketing and commercial prospecting activities.

Cumplimiento de una misión de interés público

Primary legal basis for processing video surveillance images for security purposes, according to Article 6(1)(e) of the GDPR.

DATA RETENTION PERIODS

We will retain your personal data to the extent that we need it in order to use it for the purpose for which it was collected and in accordance with the legal basis for the processing that applies to it. We will retain it for as long as a contractual and/or business relationship exists, or you do not exercise your right to erasure, cancellation and/or restriction of the processing of your data.

Data provided by the Tagmarshal Research & Development system will be retained for a maximum period of 30 days.

Personal data provided for advertising mailings and newsletter subscriptions will be retained for as long as you do not request their deletion.

For historical purposes of the club’s activities, audio-visual recordings and images will be retained together with the identification of the person to whom they relate, unless the data subject requests their deletion, cancellation and/or restriction of processing.

Data provided by the Tagmarshal Research & Development system will be retained for a maximum period of 30 days.

If you exercise any of your rights we will keep the information duly blocked, while it may be necessary for the exercise or defence of claims or may derive some kind of judicial, legal or contractual liability from its processing, which must be attended to and for which its recovery is necessary.

COMMUNICATION OF PERSONAL DATA

Your personal data will only be transmitted or passed on to third parties if this is necessary or if you have given your consent:

  • It is necessary for the purposes of contractual processing or invoicing:

In the course of order processing, the service providers used by us for this purpose (forwarding agent, logistics company, banks, collection agencies, etc.) receive the data required for order processing, delivery and invoicing. The data transmitted in this way may only be used by our service providers for the purpose of fulfilling their tasks; any other use of the information is not permitted.

  • If it is necessary for the performance of the contract signed

For participation in tournaments or events organised by the Club, it is essential to consent to the communication of the participant’s personal data (full name, handicap, sex and images and audiovisual recordings, etc.):

o   to the media for the sole purpose of informing about pairings, tournaments or ranking of results, or to other registered participants in order o   to agree on match schedules, suspensions, and events of the activity.

or to other registered participants in order to agree on match schedules, suspensions, and events related to the activity.

  • If you have previously authorised it.

In our own resources, detailed in the purpose section, in the event that you have given your consent.

  • To third parties who provide services to us.

Information technology companies (information storage and processing), financial and auditing services, etc., which are only provided with access to personal information necessary to provide the service we have entrusted to them. They are also required to keep your personal information confidential and may not use it in any way other than for the provision of the service we have entrusted to them.

Likewise, your personal information will be at the disposal of the Public Administrations, Judges and Courts, for the attention of the possible responsibilities arising from the processing of your data.

INTERNATIONAL TRANSFERS

For the service of sending commercial communications and newsletters, the provider Rocket Science Group LLC d/b/a MailChimp, based in the USA, is available.

USE OF COOKIES

At GOLF ALCANADA we respect the privacy of our visitors, for information on the use of cookies, please consult the following link “Cookies Policy“.

MINORS

The Website is intended for adults and we do not sell products to minors. The products we sell must be purchased by adults. Children under the age of 18 may only place orders on this website under the supervision of a parent or legal guardian.

If we discover that we have mistakenly obtained personal information from a minor, we will delete that information as soon as possible.

RIGHTS

You may exercise your rights of access, rectification, erasure and objection, limitation of processing, data portability and the right not to be subject to individualised decisions, as well as to withdraw the consent given, by means of the postal and e-mail addresses indicated in the Responsible party section.

When exercising your rights, you must identify yourself, including a copy of your ID card or a valid official document that identifies you, and clearly specify the right you are exercising.

If you wish, we have forms available at our offices located at the address of the Data Controller, specified at the beginning of this document, or you can request them at the e-mail address info@golf-alcanada.com.

You also have the possibility of making a complaint to the Control Authority, the Spanish Data Protection Agency, for further details please consult the website  www.aepd.es.

OBLIGATIONS AND RESPONSIBILITIES

The data requested in the form marked as obligatory must be completed and in the event that the user does not provide them, GOLF ALCANADA may, at its sole discretion, refuse the corresponding service or product. It is advisable to fill in the non-mandatory data so that we can adjust our services to your needs.

If you provide us with data of third parties, you are responsible for having obtained their consent, for the correctness and truthfulness of the data and for informing them of the points contained in this document.

You will be responsible, in any case, for the veracity and updating of the data provided, and GOLF ALCANADA reserves the right to exclude from the registered services anyone who has provided false data, without prejudice to any other actions that may be applicable by law.

It will be understood that you accept the conditions established by clicking on the corresponding button found on the data collection forms or by signing the aforementioned forms, depending on the means of collection.

SECURITY MEASURES

Personal data will be treated with the appropriate degree of protection, in accordance with the provisions of current and other applicable legislation, taking the necessary security measures to prevent its alteration, loss, processing or unauthorised access by third parties. The Data Controller and those involved in any phase of data processing are obliged to maintain due professional secrecy.

MODIFICATIONS TO THIS PRIVACY POLICY

We will review and update the privacy information when there are changes in the law, changes in any of the procedures for handling personal information or as required as a result of periodic reviews by us, in which case we will reflect the date on which the document was last updated.

WE ENCOURAGE YOU TO PERIODICALLY REVIEW THIS PRIVACY POLICY.